Terms & Conditions

Terms, Conditions & Policies

FleetEx Ltd operates under the following terms and conditions:

1. Definitions
The supplier means FleetEx Ltd. The customer means the purchaser of goods or services from the supplier.

2. General
All quotations and contracts and all matters arising out of or in connection therewith shall be subject to English Law and the parties hereby submit to the jurisdiction of the Courts of England.

Unless the supplier expressly agrees otherwise in writing, these Conditions of Supply shall govern the sale of goods or supply of services by the supplier to the customer and the supplier shall not be bound by any variation, waiver of or addition to these conditions of the customer.

3. Prices
Unless otherwise specified in the contract, the price shall not include any accessories, vehicle licence, tipping gear bodies, associated equipment, delivery or Value Added Tax. Value Added Tax will be payable at the rate prevailing at the date of invoice. Any prices stated are for indicative purposes only and are subject to review and amendment at the supplier’s discretion.

4. Terms of Payment
The customer shall make payment in full without deduction to the supplier prior to delivery or collection of the vehicle, equipment or spare parts unless agreed otherwise in advance and in writing with the supplier.

Payment shall be due within 21 days following the date of the supplier’s invoice and the goods shall be removed at time of payment.

If any amounts are overdue for payment by the customer, all amounts invoiced to the customer shall forthwith become due for payment and recoverable by the supplier.

Unless the supplier expressly agrees otherwise in writing, all deposits paid will be deemed to be made on a non-refundable basis.

The supplier shall be entitled if payment is not made in accordance with the terms of this condition, to exercise its lien as bailee by selling any goods held by it, and whether or not belonging to the customer, without notice and to withhold from the proceeds all sums due to it hereunder.

5. Guarantees, Warranties and Liabilities
Second Hand Vehicles
Unless otherwise specified in the contract, second hand vehicles are sold in their existing condition and no guarantee or warranty is given, the customer having had every opportunity of inspection and examination including a road test of sufficient length prior to entering the contract. Unless otherwise specified in writing all recorded milometer readings are not warranted.

Servicing
The supplier warrants that it will carry out servicing in accordance with recommended procedures and good workmanship but does not warrant further or otherwise. In the event of defective servicing due to breach of this warranty, the Supplier will reperform the service work subject to its total liability for breach of this warranty being limited to the invoice value of the original servicing.

General
Except as provided above, all warranties and conditions, expressed or implied, are excluded and the above sets out the total liability of the supplier, except to the extent that such exclusion and limit of liability are not permitted by law.

Notwithstanding any guarantee or warranty specifically given by the supplier, the supplier shall have no liability to the customer for any direct or consequential loss to or damage suffered by the customer, including vehicle recovery, cost of hiring alternative vehicle or loss of revenue.

6. Property and Risk
Legal and beneficial title to any vehicle or goods shall not pass to the customer but shall remain with the supplier until payment in full under the relevant invoice or invoices shall have been made to the supplier. The supplier shall be entitled to repossess any such goods at any time prior to payment in full and shall be entitled to have unrestricted access to any premises of the customer for such purpose.

Notwithstanding retention of legal and beneficial title by the supplier, the risk in the goods shall pass to the customer on delivery or collection.

7. Delay and Variations
Delivery dates where given are estimated in good faith but are approximate. Although the supplier will use all reasonable endeavours to adhere to estimated delivery date, the supplier will not guarantee such dates and it is a term of the contract that in respect of delivery it is not of the essence.

In the event of any variation suspension or delay of work caused directly or indirectly by the customer, whether with or without the consent of the supplier, the Supplier shall be entitled to increase the price accordingly but without prejudice to the supplier’s other rights or remedies.

The supplier shall be entitled to make a storage charge on a daily basis in respect of any goods of the customer remaining on it’s premises for whatever reason (including without limitation as the result of failure by the customer to make payment to the supplier hereunder).

at the expiry of 21 days after the goods are left with it for quotation purposes

at the expiry of 21 day period referred to in condition 4, in either case with effect from the beginning of the period of 21 days referred to.

8. Statutory Requirements
Unless otherwise specifically stated or provided for in the contract, it is the customer’s responsibility to ensure that any relevant statutory provisions are compiled with, prior to the Customer using any goods supplied by the Supplier.

9. Force Majeure
The supplier shall have no liability whatsoever for any failure to perform. or for any delay in the performance of any of It’s obligations hereunder arising wholly or in part by reason of any factor beyond Its direct control. Including without limitation shortage of raw materials. components or services, act of God, war, national emergency. laws or regulations of any country, industrial dispute, civil commotion, fire, tempest and/or flood.

10. Waiver
No failure or delay on the part of the supplier to exercise any of it’s rights hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any such right preclude any other or further exercise thereof. Any waiver by the supplier of any breach by the customer of any of its obligations hereunder shall not affect the rights of the supplier in the event of any further or additional breach or breaches.

11. Arbitration
Any dispute or difference as to the meaning or effect of these conditions or of the supplier’s guarantee or as to the rights or the liabilities of either patty under the contract shall upon the application of either party be referred to a single arbitrator in the UK to be nominated by the parties or, in default of agreement by the President of the Society of Motor Manufacturers arid Traders Limited, or, In default of appointment by him, by the President of the Law Society, whose decision shall be final and binding and whose costs shall be tome by the parties he may direct this clause shall be deemed to be a submission to arbitration in accordance with the Arbitration Acts 1950 to 1979.

12. Governing Law
These conditions shall in all respects be governed by and construed in accordance with English

 

 

Privacy Policy V1.0 - May 2018

Fleetex Ltd is a company registered in England, registration number 2616201.

The purpose of this Policy is to set out how we use personal information that we may obtain about you. Personal information means information relating to a living individual who can be identified from that information or from that information and other information that is held by or is likely to be held by us. It is our policy to take all necessary steps to ensure that personal data held by us is processed fairly and lawfully. We will take all necessary steps to implement this policy. All our employees and data processors who have access to personal data are obliged to respect the confidentiality of your personal data. Furthermore, it is our policy to ensure that, when dealing with personal data all relevant statutory requirements are complied with, including the eight Data Protection Principles contained in the Data Protection Act and to monitor our procedures periodically to ensure compliance. Personal data may be transferred to countries outside of the European Economic Area. In using the services, you consent to such a transfer.

By either registering as a user of any services provided by Fleetex Ltd on this website and by using the Fleetex Ltd website generally you agree to our use of personal information.

 

Use of your Personal Information

When you register and use this site:

You will be asked to provide certain information such as your contact details. We will store this data and hold it on computers or otherwise. We will use this data to fulfil our agreement with you.

We may use information that you provide or that is obtained by us:

(a) to register you with our website and to administer our website services;

(b) To fulfil our agreement with you and processing and obtaining payment.

(c) To analyse and profile your shopping preferences e.g. (market, customer and product analysis) to enable us to review, develop and improve the products and services we offer and to enable us to provide you and other customers with relevant information through our marketing programme. We may use your information to make decisions about you using computerised technology, for example automatically selecting products and services which we think will interest you from the information we have. We may keep you informed of such products and services including special offers, discounts, offers, competitions and so on by any of the following methods:

Email

Telephone (including WhatsApp calls)

SMS text messages and other electronic messages such as picture messaging

Post

Fax

Or otherwise

(including products and services of other companies and organisations) which we consider may be of interest to you. When you provide us with your information you will be given the opportunity to say if you do not wish to receive information of such products and services from either us or carefully chosen third parties.

(d) To administer any prize draws or competitions you may enter.

We may supplement the information that you provide to us with information that we receive from third parties.

 

Fraud Prevention

In order to protect our customers and us from fraud and theft, we may pass on information that we obtain from making identity checks and other information in our customer records, including how you conduct your account, to other Group companies, and to financial and other organisations (including law enforcement agencies) involved in fraud prevention and detection, to use in the same way.

 

Telephone Calls

Calls may be recorded to verify content and may be used together with your customer records for regulatory compliance, quality control and staff training, preventing or detecting criminal activity and for complaint resolution.

 

Disclosure of Your Information

We may give information about you to companies and organisations whose products we provide to you, e.g. services as follows:

(a) To other companies and organisations to administer any prize draws or competitions.

(b) To our agents, staff and approved third parties to carry out services for us.

(c) To anyone to whom we transfer our rights and duties under our agreement with you.

(d) If we have a duty to do so or if the law allows us to do so.

 

Cookies

New technologies are emerging on the Internet that help us to deliver customised visitor experiences. In particular, there is a technology called "cookies" which may be used by us to provide you with, for example, customised information from our website. A cookie is an element of data that a website can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Depending on the type of cookie we use, cookies also allow us to make our website more user friendly, for example, permanent cookies allow us to save your password so that you do not have to re-enter it every time you visit our website. If you wish, you can usually adjust your browser so that your computer does not accept cookies. If you do this, you will still be able to browse around the site but the functions that allow you to add items to your trolley, set up a new account or access an existing account will not be available. Alternatively, you can adjust your browser to tell you when a website tries to put a cookie on your computer. How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of internet browser programme your computer uses.

Please remember, cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third-party websites or external data suppliers.

 

Your browser also generates other information, including which language the site is displayed in, and your Internet Protocol address ("IP address"). An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our websites. We do not use your IP address to identify you personally.

 

We only keep cookies for the duration of your visit to our website, except where you save your login name as referred to above.

For further information on cookie please also see our Cookie Policy.

 

Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

 

For further information about the steps we take to protect your information and make online shopping as secure as possible please contact on the address below.

 

General

You have the right to see personal data (as defined in the Data Protection Act) that we keep about you, upon receipt of a written request and payment of a fee. If you are concerned that any of the information we hold on you is incorrect please contact us (see details below).

 

Please be aware that our site may link to other websites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked websites.

 

How can I get my name removed from the Fleetex Ltd mailing list?

If you want to be removed from our mailing list, please send an email to [info@Fleetex.co.uk] with the word 'remove' in the subject line and the email address that you wish to be removed within the email. Please note that it may take up to 7 days to action your request. Crucially and in addition, each electronic mailing we send you will contain details of how you can un-subscribe within the lower footer of the email.

 

Cookie Policy V1.0 - May 2018

Why do Fleetex use Cookies?

At Fleetex Ltd we use cookies and other technologies to help understand and improve browsing behaviour whilst on our website. This helps us target which sections of the site work well and which sections we feel we can improve.

By using the Fleetex Ltd website, you are agreeing to our Privacy and Cookie policies and consent to the use of cookies and similar technologies. If you do not agree to this, please see the 'Do I need to use Cookies?' section for details on how to adjust your settings.

What is a 'Cookie'?

A cookie is an element of data that a website can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Depending on the type of cookie we use, cookies also allow us to make our website more user friendly.

If you wish, you can usually adjust your browser so that your computer does not accept cookies. If you do this, you will still be able to browse around the site. Alternatively, you can adjust your browser to tell you when a website tries to put a cookie on your computer. How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of internet browser programme your computer uses.

Do I need to use Cookies?

To make sure you have the best experience when using the Fleetex Ltd website, it is advisable to enable cookies at all times during your visit. Cookies ensure that your visit and experience is personal, and all of the site is available for use.

If you decide not to allow Cookies you will still be able to access the Fleetex Ltd website, but it will be restricted, and your browsing experience will not be as personalised.

If you would like to continue without the use of Cookies you can change your browsers settings to reject any cookies that are requested. There will be more information regarding this within your browsers 'Help' or 'Tools' menu. Alternatively, you can clear Cookies after you have completed your visit through the same methods.

What type of Cookies do Fleetex Ltd use?

To make sure your browsing experience is as enjoyable as possible, we use the following Cookies:

Google analytics cookies: _utma, _utmb, _utmc, _utmz (_utmx and _utmxx if using website optimser)

Do Fleetex Ltd store personal information?

Cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third-party websites or external data suppliers.

Do Fleetex Ltd store Cookie information?

We only keep cookies for the duration of your visit to our website, except where you save your login name as referred to above.

Your browser also generates other information, including which language the site is displayed in, and your Internet Protocol address ("IP address"). An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our websites. We do not use your IP address to identify you personally.

Social Network Cookies

Fleetex Ltd hold a presence on different Social Networks, these sites may use Cookies, however, these are determined by the hosting sites so we have no control on how they are used. Please see the relevant sites for more information on how they are managed.

If you require any more information regarding Cookies and your privacy, please visit www.aboutcookies.org

 

GDPR Policy V1.0 - May 2018

General Data Protection Regulation Policy

Fleetex Ltd is committed to ensuring ongoing compliance with the European Union’s General Data Protection Regulation.

We take the safeguarding of information very seriously and have processes in place to ensure that your data is stored securely at all times. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Fleetex Ltd store and utilise company address details, contact names, job titles, telephone numbers & email addresses to contact with customers and suppliers within the normal context of transactional business. We also hold bank details for payment of suppliers. We DO NOT store customer payment details.

This information will be used for business activities only e.g enquiries, quotations, orders, invoices, remittances and payments plus general communication regarding a transaction.

FLEETEX LTD understand and acknowledge the rights of the individual in relation to their business practices.

Personal Data Breaches

The company has processes in place to ensure that any data breaches are detected quickly, reported to management and investigated in a timely manner.

The company do not share or communicate any personal data with or to any other third-party organisation at any time.

Andrea Easton is the designated Data Protection Officer for the company and is responsible for the implementation of data protection policies and procedures.

Please inform us immediately if you are not happy for us to retain this information and to continue using it in the ways outlined within this document.

The Fleetex Ltd team have all been informed about the importance of correct data protection procedures.